Declaration of accessibility


Declaration on accessibility

The Austrian Energy Agency endeavors to make its website accessible in accordance with the Web Accessibility Act (WZG) as amended to implement Directive (EU) 2016/2102 of the European Parliament and of the Council of 26 October 2016 on the accessibility of the websites and mobile applications of public sector bodies (Official Journal L 327 of 2.12.2016, page 1).

 

Status of compliance with the requirements

In progress

Creation of this accessibility statement

In progress

Feedback and contact details

The offers and services on this website are constantly being improved, exchanged and expanded. Usability and accessibility are of great importance to us.

If you notice any barriers that prevent you from using our website, please let us know by email.

We will review your request and contact you as soon as possible.

Please send all messages and suggestions to office@energyagency.at with the subject "Report of a barrier on the energyagency.at website". Please describe the problem and provide us with the URL(s) of the affected website(s).

Enforcement procedure

If you do not receive a satisfactory response from the above contact option, you can submit a complaint to the Austrian Research Promotion Agency (FFG). The FFG accepts complaints electronically via the contact form.

To the contact form of the Complaints Office

These complaints are examined by the FFG to determine whether they relate to violations of the provisions of the Web Accessibility Act, in particular deficiencies in compliance with accessibility requirements, by the federal government or an institution attributable to it.

If the complaint is justified, the FFG must make recommendations for action to the federal government or the legal entities concerned and propose measures to remedy the deficiencies in question.

Further information on the complaints procedure